FAQ

Yes. Many manufacturer clients have no cloud or AI team. You handle product definition and mass production; we provide modules, the platform, apps and the AI foundation, with a dedicated project manager throughout. Clients do not need to build their own AI, cloud platform or app R&D team.

When module selection goes smoothly and the product hardware is finalized, the in-house development path is much shorter; industry experience is that the product launch cycle can be shortened by about 70%. The exact schedule is confirmed after assessment.

1) Send an enquiry with the background, scope and budget → 2) Discuss and confirm the requirements → 3) Assign a dedicated service team and run the commercial process → 4) Assign a technical team for custom development and implementation.

Call or email us with your product form or project scenario, device volume and timeline. We will come back with an initial proposal and price range; for complex projects you can book an on-site demo.

Yes. Both SaaS and private cloud are available. Major brands, property and hotel groups, manufacturers and government projects can all deploy privately to meet their data and compliance requirements, with data security, an independent brand and self-managed operations.

Yes. Communication modules and PCBA can be supplied on their own. Cloud, app or AI can be added later, so you do not have to buy everything at once.

The website lists three in-house devices (Fall Detection Sensor, Breathing & Heart Rate Monitoring Sensor, AI Health Companion Wristband). Devices from other brands can connect to the platform through Xiaowei modules, along the hardware product intelligence route. The ecosystem already covers 200+ product types and 1000+ connected smart products.

Yes. Any device connected to the Xiaowei IoT Cloud Platform can take part in the Rule Engine and scenario automation, third-party devices included.

The platform supports 2G/3G/4G/5G, Wi-Fi, Bluetooth, Zigbee, NB-IoT, Cat1, LoRaWAN, Ethernet and other mainstream links; module coverage depends on the model.

Xiaowei is an AIoT infrastructure service provider. We develop communication modules, the cloud platform, apps and AI capabilities in house, then combine them into products and industry solutions. Most industry solutions ship as standard SaaS that reuses the same platform, so we rarely build one-off systems for a single client.

Headquartered in Zhuhai, with an R&D center in Shenzhen and an office in Kuala Lumpur, Malaysia. Our distributor network reaches Vietnam, Southeast Asia, the U.S. and Dubai, and we are expanding agents in Canada and Central Asia. The platform supports cross-region deployment.