Experience and cost together
Guests get convenient room control, while owners get energy and staff efficiency, without switching between two systems.
Smart Hotels
Guest room control, energy management and service calls on one platform.
Delivery Delivered on our standard hotel SaaS platform, with smart room device onboarding and implementation training.
Challenges
Hotel operations: do these sound familiar?
Experience and cost tend to pull against each other, and the problem is usually the broken link between guest rooms and the front desk.
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Wasted energy in empty rooms
Air conditioning and lights stay on after guests leave, and energy cost comes straight out of margin.
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Front desk queues
Check-ins and check-outs bunch into the same hours, and the front desk is short-handed in peak season.
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Service relies on relays
Calls and repair requests pass by walkie-talkie, and no one can say who took them or how long they took.
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Separate panels for everything
Lights, air conditioning and curtains are on separate panels, which makes the room hard for guests to learn.
Key features
Rooms, service and energy in one back end
Guests use their phone and a panel. Operations see the same room status and work orders.
Industries
Who uses it
Hotel operators who want a better guest experience and tighter control of room energy.
- 01 Hotel management groups
- 02 Independent hotels
- 03 Guesthouses and resort hotels
- 04 Hotel automation integrators
What’s delivered
What the solution delivers
Room devices, the front desk workstation and the guest app are delivered together, and the retrofit can be phased by floor.
- 01
Room devices and room control retrofit
Panels, thermostats and curtains, plus door locks and key-card power switches, are installed by room type. Low-voltage retrofit is done during vacant periods or renovation windows. Once delivered, scenes and device status in every room can be controlled and seen.
- 02
Hotel platform and accounts
Room status, work orders and energy sit in one back end, and you can switch between group and single-hotel views. Once delivered, the front desk and engineering see the same room status.
- 03
Guest app and front desk app
The guest Mini Program handles check-in and check-out, digital room keys and service requests. The front desk workstation accepts and assigns orders. Once delivered, self check-in and work order flow really run.
- 04
Integration, training and O&M
Can connect to existing PMS and OTA channels, and includes front desk and engineering training. Once delivered, shift handovers leave a record.
Apps
- Guest Mini Program
- Front desk workstation
- Room panel
Platform
Hotel Room Control & Operations Platform
- Scene linkage
- Work orders
- Room status
- Energy
Devices
- Smart panel
- Thermostat
- Curtain motor
- Door lock
- Key-card switch
- Lighting module
The full solution
Guest experience and owner cost, counted together
Guest rooms, the front desk and engineering share one room status, and experience and energy appear in the same report.
- Fewer buttons for guests One panel controls lights, air conditioning and curtains, and check-in and check-out happen on the phone.
- Power off when guests leave Wasted energy is cut at the point where it slips away most easily.
- Service is timed Acceptance and arrival times are recorded automatically, so staff efficiency can be assessed.
Hardware
Hardware used in this scenario
One set of devices per room, combined by room type, with one gateway per floor.
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Smart control panel -
Thermostat -
Smart lock -
Curtain motor -
Smart lighting module -
Key-card switch -
Environment sensor -
Room gateway
Advantages
Why this solution
Standard product delivery
Industry SaaS with standard hardware onboarding. The retrofit can be phased, so the whole hotel need not close.
Reusable across apartments and parks
One platform base supports accommodation scenarios, so multi-format groups can share one technology stack.
Live projects
Shanhai Yunman Hotel and Jinfeng Wutong Court are among the projects already in use.
Case studies
Running in real projects
Project
Shanhai Yunman Hotel, Island Resort
Guests check in and out by phone and adjust room lighting mood, temperature and humidity. Operators use big data for personalized service.
View case → ProjectJinfeng Wutong Court, Art Hotel
Smart technology blends with art design. Smart devices are hidden in artistic spaces, and light and temperature are fully controllable.
View case →Explore more
Related capabilities and products
Want to bring your product online?
Tell us about your product and target scenario. We’ll reply within one business day with an initial proposal and price range. Or call us at +86 756 268 1500.